Skills

Hard skills

Project coordination & documentation: I coordinate documentation and interdisciplinary workflows on the AIMused project.
Business planning & budgeting: I prepared the business plan, budget and successful EU funding application for my language services business.
Prototyping & research support: I support research and development of museum accessibility tools and 3D tactile art prints.
Microsoft Office: My software skills include Microsoft Office.

Communication: I handled client onboarding and customer enquiries by phone, email and live chat.
Collaboration: I work across technical and business requirements and have coordinated with logistics and product teams.
Organisation: I managed travel logistics and budgets for international student trips.
Problem-solving: In customer service, I resolved complaints and escalated complex issues to the relevant teams.